Legal

Privacy Policy

This Privacy Policy explains how Gadget Wizard Pty Ltd collects, uses, discloses, and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Last updated: October 2026

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Introduction

Gadget Wizard Pty Ltd (ABN 31 694 555 514), trading as GadgetWizard, is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, create an account, place an order, subscribe to communications, or contact our team.
Privacy enquiries may be directed to privacy@gadgetwizard.com.au.

Personal information we collect

Identity and contact details such as name, email address, telephone number, billing address, and delivery address.
Account credentials and authentication data required to secure your profile and session access.
Order, cart, payment, and fulfilment information needed to process transactions and provide support.
Business account application details where you apply for wholesale or trade access.
Technical information such as device, browser, IP address, and usage data for security, analytics, and service improvement.
Communications you send to us, including support requests, reviews, and live chat messages where enabled.

How we use personal information

To process orders, arrange delivery or showroom pickup, issue invoices, and provide after-sales support.
To manage accounts, authenticate users, prevent fraud, and maintain platform security.
To assess business account applications and administer approved wholesale arrangements.
To send transactional notices such as order confirmations, shipping updates, and important service messages.
To improve website performance, product relevance, and customer experience.
To comply with legal, taxation, and regulatory obligations applicable in Australia.

Disclosure to third parties

We disclose information to service providers that help us operate our business, including payment processors (such as Stripe), delivery partners, email providers, hosting providers, website analytics (Google Analytics), and fraud-prevention services.
We do not sell personal information to third parties for unrelated marketing purposes.
We may disclose information where required or authorised by law, or where reasonably necessary to protect our rights, customers, or platform integrity.
Where information is disclosed overseas, we take reasonable steps consistent with APP 8 to ensure appropriate handling.

Security and retention

We use administrative, technical, and operational safeguards including access controls, encrypted transport, and monitored infrastructure.
Personal information is retained only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.
When information is no longer required, we take reasonable steps to destroy or de-identify it.

Access, correction, and complaints

You may request access to, or correction of, personal information we hold about you, subject to exceptions under the Privacy Act.
You may contact us to update account details, manage marketing preferences, or raise a privacy concern.
If you believe we have breached the APPs, you may lodge a complaint with us at privacy@gadgetwizard.com.au. We will respond within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Cookies and online tracking

We use cookies and similar technologies to maintain sessions, remember preferences, measure site performance, and improve security.
We use Google Analytics to understand how visitors use our website, such as which pages are viewed, how visitors arrive, and the type of device and browser used. Google Analytics uses cookies, and this information may be processed by Google on servers outside Australia. We do not send your name, email address, or payment details to Google Analytics.
You can opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout, or by blocking cookies in your browser settings.
You may adjust browser settings to limit cookies, although some site features may not function correctly if cookies are disabled.

Changes to this policy

We may update this Privacy Policy from time to time to reflect legal, operational, or product changes.
The latest version will always be published on this page with the updated date shown above.

Introduction

Gadget Wizard Pty Ltd (ABN 31 694 555 514), trading as GadgetWizard, is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, create an account, place an order, subscribe to communications, or contact our team.

Privacy enquiries may be directed to privacy@gadgetwizard.com.au.

Personal information we collect

Identity and contact details such as name, email address, telephone number, billing address, and delivery address.

Account credentials and authentication data required to secure your profile and session access.

Order, cart, payment, and fulfilment information needed to process transactions and provide support.

Business account application details where you apply for wholesale or trade access.

Technical information such as device, browser, IP address, and usage data for security, analytics, and service improvement.

Communications you send to us, including support requests, reviews, and live chat messages where enabled.

How we use personal information

To process orders, arrange delivery or showroom pickup, issue invoices, and provide after-sales support.

To manage accounts, authenticate users, prevent fraud, and maintain platform security.

To assess business account applications and administer approved wholesale arrangements.

To send transactional notices such as order confirmations, shipping updates, and important service messages.

To improve website performance, product relevance, and customer experience.

To comply with legal, taxation, and regulatory obligations applicable in Australia.

Disclosure to third parties

We disclose information to service providers that help us operate our business, including payment processors (such as Stripe), delivery partners, email providers, hosting providers, website analytics (Google Analytics), and fraud-prevention services.

We do not sell personal information to third parties for unrelated marketing purposes.

We may disclose information where required or authorised by law, or where reasonably necessary to protect our rights, customers, or platform integrity.

Where information is disclosed overseas, we take reasonable steps consistent with APP 8 to ensure appropriate handling.

Security and retention

We use administrative, technical, and operational safeguards including access controls, encrypted transport, and monitored infrastructure.

Personal information is retained only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

When information is no longer required, we take reasonable steps to destroy or de-identify it.

Access, correction, and complaints

You may request access to, or correction of, personal information we hold about you, subject to exceptions under the Privacy Act.

You may contact us to update account details, manage marketing preferences, or raise a privacy concern.

If you believe we have breached the APPs, you may lodge a complaint with us at privacy@gadgetwizard.com.au. We will respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Cookies and online tracking

We use cookies and similar technologies to maintain sessions, remember preferences, measure site performance, and improve security.

We use Google Analytics to understand how visitors use our website, such as which pages are viewed, how visitors arrive, and the type of device and browser used. Google Analytics uses cookies, and this information may be processed by Google on servers outside Australia. We do not send your name, email address, or payment details to Google Analytics.

You can opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout, or by blocking cookies in your browser settings.

You may adjust browser settings to limit cookies, although some site features may not function correctly if cookies are disabled.